Soft Skills

Effective Delegating

Course Content

Delegates will acquire the skills to:

  • Clearly identify how delegation fits into their job and how it can make them more successful.
  • Identify different ways of delegating tasks.
  • Use the nine-step process for effective delegation.
  • Clearly communicate performance standards for accountability and follow-up.
  • Ask better questions and listen more effectively.
  • Recognise common delegation pitfalls and how to avoid them.
  • Plan and prepare for a delegation meeting.
  • Applying the Delegating Matrix to know what to delegate.

Who will benefit

This course is suited to managers, supervisors and team leaders across all sectors, who need a better understanding of how and when to delegate. The course is aimed at all levels of management or those without formal training who would like to confirm delegation best practice.


1 Day


1st Floor, Fon Sing Building
12 Edith Cavell Street,
Port Louis,

Tel: +230 213 2626
Fax: +230 214 2047