Soft Skills

Emotional Intelligence


Course Content

Delegates will acquire the skills to:

  • Define Emotional Intelligence (EQ)
  • Understand Emotions and the Brain
  • Apply the EQ Model: Skills of Emotional Intelligence
  • EQ and Self-Awareness
  • Managing EQ in various situations
  • Using EQ to Build Relationships
  • Empathy and EQ
  • Self-motivation action plan

Who will benefit

The workshop is suitable for managers and supervisors, team members and leaders and frontline personnel.

Duration

2 Days

TPLC

1st Floor, Fon Sing Building
12 Edith Cavell Street,
Port Louis,
Mauritius

Tel: +230 213 2626
Fax: +230 207 3232
Email: info@tplc.mu