Course Content

Delegates will acquire the skills to:

Understand the fundamentals of the Communication Process

Apply the power of First Impressions

Know the signals that lie behind Body Language

Know how to project a Professional Image through the use of Dress

Using Vocal Quality to get others to take notice of you

Develop the awareness of how Positive Rapport attracts others to oneself by means of:

   - Sensory Modalities

   - Eye – entry Cues

   - Mirroring, Leading and Pacing

   - Using Territorial Zones effectively

   - Managing Seating Positions effectively

   - Understand the power of the Handshake

Using the skills of Listening to get others to buy-in Understand why Effective Communication works

Who will benefit

Any person who deals with people in all areas of life, those wanting to be taken more seriously on a daily basis. Ideal for Sales people, managers, shy and reserved individuals, those wishing to make a personal statement, etc.

Duration

1 Days