Course Content

Delegates will acquire the skills to:

• Clearly identify how delegation fits into their job and how it can make them more successful.
• Identify different ways of delegating tasks.
• Use the nine-step process for effective delegation.
• Clearly communicate performance standards for accountability and follow-up.
• Ask better questions and listen more effectively.
• Recognise common delegation pitfalls and how to avoid them.
• Plan and prepare for a delegation meeting.
• Applying the Delegating Matrix to know what to delegate.

Who will benefit

This course is suited to managers, supervisors and team leaders across all sectors, who need a better understanding of how and when to delegate. The course is aimed at all levels of management or those without formal training who would like to confirm delegation best practice.

Duration

1 Days