Emotional Intelligence

emotionalintelligence


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Course Content

Delegates will acquire the skills to:

  • Define Emotional Intelligence (EQ)
  • Understand Emotions and the Brain
  • Apply the EQ Model: Skills of Emotional Intelligence
  • EQ and Self-Awareness
  • Managing EQ in various situations
  • Using EQ to Build Relationships
  • Empathy and EQ
  • Self-motivation action plan

Who will benefit

The workshop is suitable for managers and supervisors, team members and leaders and frontline personnel.


Duration

2 Days